Comprehensive Terms of Service for Mojowell
Effective Date: 09/01/2025
1. ACCEPTANCE OF TERMS
By downloading, installing, accessing, or using Mojowell ("App," "Mojo," "Service," "Platform," or "we"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you do not have permission to access the Service.
BINDING ARBITRATION NOTICE: THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ SECTION 22 CAREFULLY.
2. MEDICAL DISCLAIMER AND HEALTH INFORMATION
CRITICAL HEALTH DISCLAIMERS:
2.1 NOT MEDICAL ADVICE
THE SERVICE DOES NOT PROVIDE MEDICAL ADVICE. The information, including but not limited to text, graphics, images, AI-generated insights, symptom analysis, health scores, and other material contained in this App are for informational and educational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
2.2 NO DOCTOR-PATIENT RELATIONSHIP
USE OF THIS SERVICE DOES NOT CREATE A DOCTOR-PATIENT RELATIONSHIP. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
2.3 MEDICAL EMERGENCIES
THE SERVICE IS NOT FOR EMERGENCIES. If you think you may have a medical emergency, call your doctor, go to the emergency department, or call emergency services (911 in the US) immediately. Never disregard professional medical advice or delay in seeking it because of something you have read in this App.
2.4 AI LIMITATIONS
Our AI-powered features are based on pattern recognition and statistical analysis. They:
- • Are not infallible and may produce incorrect results
- • Should not be the sole basis for health decisions
- • Are not a replacement for professional medical evaluation
- • May not consider all aspects of your unique medical situation
2.5 ACCURACY DISCLAIMER
While we strive for accuracy, we make no representations or warranties about the completeness, accuracy, reliability, suitability, or availability of the information provided through the Service.
3. ELIGIBILITY AND ACCOUNT REGISTRATION
3.1 Age Requirements
- • You must be at least 18 years old to create an account
- • Family profiles for children under 13 must be created and managed by a parent or legal guardian
3.2 Account Responsibilities
You agree to:
- • Provide accurate, current, and complete information
- • Maintain the security of your password and account
- • Notify us immediately of any unauthorized access
- • Accept responsibility for all activities under your account
- • Not share your account credentials with others
3.3 Account Termination
We reserve the right to:
- • Refuse service to anyone for any reason
- • Terminate accounts that violate these Terms
- • Remove or disable access to material that violates these Terms
4. DESCRIPTION OF SERVICE
4.1 Core Features
The app provides:
- • AI-powered symptom checking
- • Medication tracking and reminders
- • Family health profile management
- • Fitness and activity tracking
- • Health score calculations
- • Health recommendations and insights
4.2 Premium Features
Certain features require a paid subscription:
- • Unlimited AI consultations
- • Advanced health analytics
- • Multiple family profiles
4.3 Service Modifications
We reserve the right to:
- • Modify or discontinue any feature without notice
- • Change pricing with 30 days notice
- • Update functionality based on user feedback
- • Limit certain features based on usage
5. USER CONDUCT AND PROHIBITED USES
5.1 Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms.
5.2 Prohibited Conduct
You agree NOT to:
- • Use the Service for any illegal or unauthorized purpose
- • Provide false or misleading health information
- • Impersonate healthcare professionals
- • Share prescription medications or controlled substances information illegally
- • Attempt to gain unauthorized access to the Service or its systems
- • Reverse engineer, decompile, or disassemble the App
- • Use the Service to harm minors in any way
- • Upload viruses or malicious code
- • Spam other users or send unsolicited communications
- • Violate any applicable laws or regulations
- • Use automated systems or software to extract data (scraping)
- • Resell or commercially exploit the Service without permission
5.3 Health Information Accuracy
You acknowledge that:
- • Providing accurate health information is crucial for proper Service function
- • False or incomplete information may result in incorrect insights
- • You are responsible for the accuracy of information you provide
6. INTELLECTUAL PROPERTY RIGHTS
6.1 Our Property
The Service and its original content, features, and functionality are owned by Mojowell/Wymco LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Your License to Use
We grant you a limited, non-exclusive, non-transferable, revocable license to:
- • Download and use the App on devices you own or control
- • Access and use the Service for personal, non-commercial purposes
6.3 Your Content
You retain ownership of health information you provide, but grant us a license to:
- • Process your data to provide the Service
- • Generate insights and recommendations
- • Improve our algorithms (using anonymized data)
- • Comply with legal obligations
6.4 Feedback
Any feedback, suggestions, or ideas you provide become our property and may be used without compensation to you.
7. PAYMENT TERMS
7.1 Subscription Fees
- • Prices are in US Dollars unless otherwise stated
- • Subscriptions auto-renew unless cancelled
- • Payment is charged to your chosen payment method
- • No refunds for partial subscription periods
7.2 Free Trial
- • Free trials automatically convert to paid subscriptions
- • Cancel before trial ends to avoid charges
- • Each user is eligible for one free trial only
7.3 Changes to Pricing
- • We may change prices with 30 days notice
- • Current subscriptions remain at existing price until renewal
- • You may cancel if you disagree with price changes
7.4 Refund Policy
- • No refunds except as required by law
- • Technical issues may qualify for pro-rated credits
- • Refund requests must be submitted within 14 days
8. PRIVACY AND DATA PROTECTION
8.1 Privacy Policy
Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
8.2 Data Security
While we implement industry-standard security measures:
- • No internet transmission is 100% secure
- • You use the Service at your own risk
- • We are not liable for unauthorized access despite our safeguards
8.3 Data Ownership
- • You own your health data
- • We have a license to process it per our Privacy Policy
- • Account deletion removes personally identifiable information
9. THIRD-PARTY SERVICES
9.1 External Links
The Service may contain links to third-party websites or services that:
- • Are not owned or controlled by us
- • Have their own terms and privacy policies
- • We are not responsible for or liable for
9.2 Third-Party Integrations
If you connect third-party services (e.g., fitness trackers, EHR systems):
- • You authorize data sharing between services
- • Third-party terms also apply
- • We are not responsible for third-party service failures
10. DISCLAIMERS AND WARRANTIES
10.1 "AS IS" BASIS
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- • MERCHANTABILITY
- • FITNESS FOR A PARTICULAR PURPOSE
- • NON-INFRINGEMENT
- • ACCURACY OR RELIABILITY OF INFORMATION
- • UNINTERRUPTED OR ERROR-FREE SERVICE
10.2 No Guarantee of Results
We do not warrant that:
- • The Service will meet your specific health needs
- • Results will be accurate or reliable
- • Errors will be corrected
11. LIMITATION OF LIABILITY
11.1 DAMAGES LIMITATION
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MOJOWELL/WYMCO LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:
- • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- • LOSS OF PROFITS, DATA, USE, OR GOODWILL
- • COST OF SUBSTITUTE SERVICES
- • ANY DAMAGES RESULTING FROM USE OR INABILITY TO USE THE SERVICE
- • UNAUTHORIZED ACCESS TO YOUR DATA
- • STATEMENTS OR CONDUCT OF ANY THIRD PARTY
- • HEALTH OUTCOMES OR MEDICAL DECISIONS
- • ANY OTHER MATTER RELATING TO THE SERVICE
11.2 MAXIMUM LIABILITY
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE PAST TWELVE (12) MONTHS OR $100, WHICHEVER IS GREATER.
11.3 ESSENTIAL PURPOSE
THESE LIMITATIONS APPLY EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE OR WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Mojowell/Wymco LLC and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
- • Your use of and access to the Service
- • Your violation of any term of these Terms
- • Your violation of any third-party right
- • False or inaccurate information you provide
- • Any harm to others resulting from your use of the Service
- • Your negligent or intentional misconduct
13. ASSUMPTION OF RISK
13.1 Health Decisions
You acknowledge and agree that:
- • Health decisions based on the Service are at your own risk
- • Individual results may vary
- • The Service cannot replace professional medical care
- • You should verify all information with healthcare providers
13.2 Technology Risks
You accept the risks inherent in:
- • Internet-based services
- • Mobile applications
- • AI and machine learning technologies
- • Electronic data storage and transmission
14. TERMINATION
14.1 By You
You may terminate your account at any time by:
- • Using the account deletion feature in the App
- • Contacting customer support
- • Ceasing to use the Service
14.2 By Us
We may terminate or suspend your account immediately, without prior notice, if:
- • You breach these Terms
- • We are required to by law
- • Provision of the Service becomes unlawful
- • We discontinue the Service
14.3 Effects of Termination
Upon termination:
- • Your right to use the Service ceases immediately
- • Paid subscriptions are not refunded
- • Some information may persist in backup copies
- • Provisions that should survive termination will remain in effect
15. GOVERNING LAW AND JURISDICTION
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of USA, without regard to its conflict of law provisions.
15.2 Jurisdiction
Any legal action or proceeding shall be brought exclusively in the courts located in Indianapolis, in the state of Indiana, USA.
16. CHANGES TO TERMS
16.1 Modification Rights
We reserve the right to modify these Terms at any time. Material changes will be notified by:
- • Email notification
- • In-app notification
- • Requiring acceptance for continued use
16.2 Acceptance of Changes
Continued use after changes constitutes acceptance of new Terms. If you disagree with changes, you must stop using the Service.
17. SPECIFIC STATE LAW PROVISIONS
17.1 California Users
Under California Civil Code Section 1789.3, users are entitled to specific consumer rights notices. Complaints may be filed with the Complaint Assistance Unit of the Division of Consumer Services.
17.2 New Jersey Users
Certain provisions (limitation of liability, disclaimer of warranties, indemnification) may not apply to New Jersey consumers.
18. EXPORT COMPLIANCE
You agree not to export or re-export the Service to any country subject to embargo or to any person on prohibited party lists.
19. ACCESSIBILITY
We are committed to ensuring accessibility for people with disabilities and strive to comply with applicable accessibility laws.
20. FORCE MAJEURE
We shall not be liable for any failure to perform due to causes beyond our reasonable control, including but not limited to:
- • Natural disasters
- • War or terrorism
- • Pandemic or epidemic
- • Government actions
- • Internet or telecommunications failures
21. MISCELLANEOUS PROVISIONS
21.1 Entire Agreement
These Terms constitute the entire agreement between you and us regarding the Service.
21.2 Severability
If any provision is deemed invalid or unenforceable, the remaining provisions continue in full force.
21.3 Waiver
Our failure to enforce any right or provision is not a waiver of that right or provision.
21.4 Assignment
You may not assign these Terms without our prior written consent. We may assign our rights to any successor or acquirer.
21.5 Notices
Notices to us should be sent to:
Wymco LLC
12521 Traverse Place
Fishers, IN, 46038
Email: info@mojowell.ai
21.6 Relationship of Parties
Nothing in these Terms creates a partnership, joint venture, or agency relationship.
22. DISPUTE RESOLUTION AND ARBITRATION
22.1 Informal Resolution
Before filing a claim, you agree to try to resolve disputes informally by contacting us at info@mojowell.ai.
22.2 Binding Arbitration
If informal resolution fails:
- • ALL DISPUTES SHALL BE RESOLVED BY BINDING ARBITRATION
- • Arbitration shall be conducted by JAMS
- • Arbitration shall occur in Hamilton country, Indiana
- • Each party bears its own costs
22.3 Class Action Waiver
YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS. You may bring claims only in your individual capacity.
22.4 Exceptions
You may bring claims in small claims court if eligible. Either party may seek injunctive relief for intellectual property violations.
23. CONTACT INFORMATION
For questions about these Terms, contact us at:
Legal Department
Mojowell/Wymco LLC
12521 Traverse Place, IN, 46038
Email: info@mojowell.ai
Customer Support
Email: info@mojowell.ai
In-App: Help Center
